Wavy noise appears when I watch recorded video from external devices

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

To resolve the issue, change the output resolution on the connected device from 1080p to 1080i, or to Original Resolution.

• The name may differ as it depends on the devices.

If the connected device doesn't have the settings listed above, follow these steps to change the Random noise reduction setting:

1. Open the Settings screen.
   • Using the Quick Settings button (For models released in 2019 or later)
     1. On the remote control, press the Quick Settings button.
     2. Select Settings.
   • Using the HOME button
     1. On the remote control, press the HOME button.
     2. Select Settings.

2. The next steps will depend on your TV menu options:

   • Select Display & Sound → Picture → Clarity → Random noise reduction.
   • Select Display & Sound → Picture → Advanced settings → Clarity → Random noise reduction.
   • Select Picture & Display → Picture adjustments → Advanced settings → Clarity → Random noise reduction.
3. Select Low.