Verify whether the TV has an ARC label on one of its HDMI ports
- If the TV has an ARC (Audio Return Channel) label on one of its HDMI® ports, connect one end of the HDMI cable to the HDMI ARC port on the TV and the other end to the HDMI OUT (ARC) on the Soundbar or Home Theater System.
- If the TV has no ARC label on its HDMI ports, connect one end of the HDMI cable to any HDMI port on the TV and the other end to the HDMI OUT (ARC) on the Soundbar or Home Theater System. Then connect an optical cable to the optical output port on the TV and the DIGITAL IN (TV) port on the Soundbar or Home Theater System.
Note: If you cannot connect the TV and the home theatre system or home audio system using an optical digital cable, use an audio cable instead.
Is the problem resolved?