Article ID : 00228892 / Last Modified : 10/31/2022Print

DTS audio format isn't output when streaming IMAX videos on Privilege IMAX app

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The TV DIGITAL AUDIO OUT (OPTICAL) or HDMI® ARC outputs PCM audio instead of DTS audio when streaming IMAX® videos from the Privilege IMAX app. Follow the steps provided to change your TV settings to provide DTS audio:

    1. On the supplied remote control, press the HOME button, and then select Settings.
    2. Under the TV category, select Sound and make the following changes:
      • Select Speakers > Audio system.
      • Select Digital audio out > Auto 1 or Auto 2.
      • Select System sounds > set to off.
    3. Under the System Preferences category, select Accessibility and make the following changes:
      • Select TalkBack > Off.
      • Select Screen reader > Off.