Sony SupportXBR-55A1E

Article ID : 00153312 / Last Modified : 07/30/2024Print

Video noise appears in fast moving scenes when switching between scenes or at screen edges

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The Motionflow function creates interpolated images to make the picture smooth. Therefore, video noise may appear in fast-moving scenes or switching between scenes on your TV. If there's too much noise, change the Motionflow settings.

    Notes:

    • The display screen may differ depending on the model or operating system. The images below are just examples.
    • Not all Sony TVs have Motionflow settings. To verify whether your TV has this setting, check the menu by following these steps. If Motionflow is mentioned in BRAVIA® technical specs or marketing material by Sony, but the Motionflow menu is not available, then Motionflow settings are automatically adjusted by the TV.

    Motionflow adjustment

    1. Open the Settings menu. These options vary depending on the model of your TV.
      • Using the Quick Settings button (For models released in 2019 or later):
        1. On the supplied remote, press the Quick Settings button.
        2. Select the Settings icon.
      • Using the HOME menu button:
        1. On the supplied remote, press the HOME button.
        2. Select the Settings icon.
    2. Adjust the Motionflow setting. This step will vary depending on your TV menu settings. Use the steps that best match your menu:
      • Select Picture settings → Picture or Advanced → Motion → Motionflow.
      • Select Display & Sound → Picture → Motion → Motionflow.
      • Select Display & Sound or Display → Picture or Picture Adjustments → Advanced settings or Advanced → Motion → Motionflow.
      • Select Picture & Display or BRAVIA Settings → Picture adjustments → Advanced settings or Advanced → Motion → Motionflow.
      • Select Display or Preferences → Picture → Motionflow.
    3. The video you're currently playing appears on the screen. While watching the video, use the arrow buttons on the remote to select a different mode that reduces the noise.

      Note: If the issue still occurs, choose Custom and adjust the Smoothness setting.
      Depending on the model, there may be no Custom mode setting, or the Smoothness setting name may be slightly different.

      1. In Motionflow, select Custom.
        Motionflow menu showing the Custom option
      2. Select Smoothness and press the down, left, or right button to change the level.
        Advanced settings menu showing the Smoothness option with slide bar

        Note: If the noise isn't reduced, set Motionflow to Off or Clear.