Netflix issue
Service may not be available (such as being unable to watch videos or login) due to the system maintenance by the network service provider.
Check the Netflix® Help Center to confirm service availability first.
If the service is available, refer to the article Neflix error messages and error codes for further troubleshooting:
If the issue is not listed in the article above, check the Netflix Help Center page.
Refer to your
model support page
for the latest information on your TV.
Is your problem resolved?
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
