Amazon Prime Video Ending on Some TV and A/V Models
Originally Posted: 07/30/2019
Dear Valued Sony Customer,
Amazon has announced that they will no longer support the Prime Video™ app on some 2009 - 2013 TV, Blu-ray Disc, and Audio/Video models after September 25, 2019. The Prime Video app and icon will be removed from Affected Models on October 26, 2019.
We thank you for your understanding and apologize for any inconvenience.
Affected Models
2013 TV Models
- KDL-xxR5xxA
- KDL-50R550A
- KDL-50R555A
- KDL-50R557A
- KDL-60R510A
- KDL-60R520A
- KDL-60R550A
- KDL-60R551A
- KDL-60R555A
- KDL-60R557A
- KDL-70R520A
- KDL-70R550A
- KDL-70R551A
- KDL-70R555A
- KDL-70R557A
- KDL-xxS9xxA
- KDL-65S990A
- KDL-xxW6xxA
- KDL-32W600A
- KDL-32W605A
- KDL-32W607A
- KDL-32W650A
- KDL-32W655A
- KDL-42W650A
- KDL-42W651A
- KDL-42W655A
- KDL-42W656A
- KDL-42W657A
- KDL-50W650A
- KDL-50W655A
- KDL-50W657A
- KDL-xxW7xxA
- KDL-46W700A
- KDL-46W705A
- KDL-46W707A
- KDL-50W700A
- KDL-50W705A
- KDL-50W707A
- KDL-xxW8xxA
- KDL-42W800A
- KDL-42W801A
- KDL-42W805A
- KDL-42W807A
- KDL-47W800A
- KDL-47W801A
- KDL-47W802A
- KDL-47W805A
- KDL-47W807A
- KDL-55W800A
- KDL-55W801A
- KDL-55W802A
- KDL-55W805A
- KDL-55W807A
- KDL-65W850A
- KDL-xxW9xxA
- KDL-40W900A
- KDL-46W900A
- KDL-46W950A
- KDL-46W955A
- KDL-46W957A
- KDL-55W900A
- KDL-55W950A
- KDL-55W955A
- KDL-55W957A
- XBR-xxR85xxA
- XBR-55X850A
- XBR-55X855A
- XBR-65X850A
- XBR-xxR90xA
- XBR-55X900A
- XBR-55X905A
- XBR-55X907A
- XBR-65X900A
- XBR-65X905A
- XBR-65X907A
2012 TV Models
- KDL-xxEX5xx
- KDL-26EX555
- KDL-32EX550
- KDL-32EX555
- KDL-32EX557
- KDL-xxEX6xx
- KDL-32EX650
- KDL-32EX651
- KDL-32EX655
- KDL-32EX657
- KDL-40EX640
- KDL-40EX645
- KDL-40EX650
- KDL-40EX651
- KDL-40EX655
- KDL-40EX657
- KDL-46EX640
- KDL-46EX641
- KDL-46EX645
- KDL-46EX650
- KDL-46EX651
- KDL-46EX655
- KDL-46EX657
- KDL-50EX645
- KDL-55EX640
- KDL-55EX645
- KDL-60EX640
- KDL-60EX645
- KDL-xxHX7xx
- KDL-32HX750
- KDL-32HX755
- KDL-32HX757
- KDL-40HX750
- KDL-40HX752
- KDL-40HX755
- KDL-40HX757
- KDL-46HX750
- KDL-46HX751
- KDL-46HX752
- KDL-46HX755
- KDL-46HX757
- KDL-55HX750
- KDL-55HX751
- KDL-55HX755
- KDL-55HX757
- KDL-xxHX8xx
- KDL-46HX850
- KDL-46HX855
- KDL-46HX857
- KDL-55HX850
- KDL-55HX855
- KDL-55HX857
- KDL-xxNX65x
- KDL-32NX655
- KDL-40NX655
- XBR-xxHX95x
- XBR-55HX950
- XBR-55HX955
- XBR-55HX957
- XBR-65HX950
- XBR-65HX955
- XBR-65HX957
- XBR-xxX90x
- XBR-84X900
- XBR-84X905
2011 TV Models
- KDL-xxEX52x
- KDL-32EX520
- KDL-32EX521
- KDL-32EX523
- KDL-32EX525
- KDL-32EX527
- KDL-40EX520
- KDL-40EX523
- KDL-46EX521
- KDL-46EX523
- KDL-46EX525
- KDL-xxEX62x
- KDL-40EX620
- KDL-40EX621
- KDL-46EX620
- KDL-55EX620
- KDL-55EX621
- KDL-xxEX72xx
- KDL-32EX720
- KDL-32EX725
- KDL-32EX727
- KDL-32EX729
- KDL-40EX720
- KDL-40EX723
- KDL-40EX725
- KDL-40EX729
- KDL-46EX720
- KDL-46EX723
- KDL-55EX720
- KDL-55EX723
- KDL-55EX725
- KDL-60EX720
- KDL-xxCX52x
- KDL-40CX527
- KDL-46CX525
- KDL-xxHX72x
- KDL-46HX729
- KDL-55HX729
- KDL-65HX729
- KDL-xxHX82x
- KDL-46HX820
- KDL-46HX825
- KDL-55HX820
- KDL-55HX825
- KDL-xxNXxxx
- KDL-40NX720
- KDL-46NX720
- KDL-46NX725
- KDL-46NX727
- KDL-55NX720
- KDL-60NX720
- XBR-xxHXxxx
- XBR-46HX929
- XBR-55HX920
- XBR-55HX925
- XBR-55HX927
- XBR-55HX929
- XBR-65HX920
- XBR-65HX925
- XBR-65HX929
2010 TV Models
- KDL-xxBXxxx
- KDL-32BX305
- KDL-40BX405
- KDL-xxEX30x
- KDL-22EX308
- KDL-32EX300
- KDL-32EX305
- KDL-32EX306
- KDL-32EX308
- KDL-xxEX40x
- KDL-32EX405
- KDL-32EX40B
- KDL-40EX405
- KDL-40EX406
- KDL-40EX40B
- KDL-46EX405
- KDL-xxEX50x
- KDL-32EX500
- KDL-32EX501
- KDL-40EX500
- KDL-40EX501
- KDL-40EX505
- KDL-46EX500
- KDL-46EX501
- KDL-46EX505
- KDL-55EX500
- KDL-55EX505
- KDL-60EX505
- KDL-xxEX60x
- KDL-32EX600
- KDL-32EX603
- KDL-32EX605
- KDL-32EX607
- KDL-40EX600
- KDL-40EX603
- KDL-40EX605
- KDL-40EX607
- KDL-46EX600
- KDL-46EX605
- KDL-46EX607
- KDL-xxEX70x
- KDL-32EX700
- KDL-32EX703
- KDL-32EX705
- KDL-32EX707
- KDL-40EX700
- KDL-40EX703
- KDL-40EX705
- KDL-40EX707
- KDL-46EX700
- KDL-46EX701
- KDL-46EX703
- KDL-46EX705
- KDL-46EX707
- KDL-52EX700
- KDL-52EX701
- KDL-52EX703
- KDL-52EX705
- KDL-52EX707
- KDL-60EX700
- KDL-60EX701
- KDL-60EX703
- KDL-60EX705
- KDL-xxEX71x
- KDL-32EX710
- KDL-32EX715
- KDL-32EX717
- KDL-40EX710
- KDL-40EX713
- KDL-40EX715
- KDL-40EX717
- KDL-46EX710
- KDL-46EX711
- KDL-46EX713
- KDL-46EX715
- KDL-46EX717
- KDL-55EX710
- KDL-55EX711
- KDL-55EX713
- KDL-55EX715
- KDL-55EX717
- KDL-xxHX70x
- KDL-40HX700
- KDL-40HX701
- KDL-46HX700
- KDL-46HX701
- KDL-55HX700
- KDL-55HX701
- KDL-xxHX80x
- KDL-40HX800
- KDL-40HX805
- KDL-46HX800
- KDL-46HX805
- KDL-55HX800
- KDL-xxHX90x
- KDL-46HX900
- KDL-xxNX7xx
- KDL-40NX700
- KDL-40NX705
- KDL-40NX710
- KDL-40NX711
- KDL-40NX715
- KDL-40NX717
- KDL-46NX700
- KDL-46NX705
- KDL-46NX710
- KDL-46NX711
- KDL-46NX715
- KDL-46NX717
- KDL-xxNX8xx
- KDL-40NX800
- KDL-46NX800
- KDL-46NX807
- KDL-46NX810
- KDL-52NX800
- KDL-52NX807
- KDL-55NX810
- KDL-55NX811
- KDL-55NX817
- KDL-60NX800
- KDL-60NX801
- KDL-60NX810
- KDL-60NX817
- XBR-xxHXxxx
- XBR-46HX909
- XBR-52HX905
- XBR-52HX909
- XBR-xxLXxxx
- XBR-40LX900
- XBR-46LX900
- XBR-52LX900
- XBR-52LX905
- XBR-60LX900
- XBR-60LX905
- NSX-xxGT1
- NSX-24GT1
- NSX-32GT1
- NSX-40GT1
- NSX-46GT1
2009 TV Models
- KDL-xxW51xx
- KDL-40W5100
- KDL-46W5100
- KDL-46W5150
- KDL-52W5100
- KDL-52W5150
- KDL-65W5100
- KDL-xxXBR9
- KDL-40XBR9
- KDL-46XBR9
- KDL-52XBR9
- KDL-xxXBR10
- KDL-46XBR10
- KDL-52XBR10
- KDL-xxZ5100
- KDL-40Z5100
- KDL-46Z5100
- KDL-52Z5100
Blu-ray Disc™ Players
- BDP-BXxx
- BDP-BX18
- BDP-BX37
- BDP-BX38
- BDP-BX39
- BDP-BX57
- BDP-BX58
- BDP-BX59
- BDP-BXxxx
- BDP-BX110
- BDP-BX310
- BDP-BX370
- BDP-BX510
- BDP-Nxxx
- BDP-N460
- BDP-Sxxx
- BDP-S185
- BDP-S190
- BDP-S270
- BDP-S280
- BDP-S370
- BDP-S380
- BDP-S390
- BDP-S470
- BDP-S480
- BDP-S570
- BDP-S580
- BDP-S590
- BDP-S770
- BDP-S780
- BDP-S790
- BDP-Sx100
- BDP-S1100
- BDP-S2100
- BDP-S3100
- BDP-S5100
- BDP-SxxxxES
- BDP-S1700ES
Note: BDP-BX370, BDP-S1700, and BDP-S3700 players with serial numbers lower than 4000000 are not affected by this change. New BDP-BX370, BDP-S1700, and BDP-S3700 players with serial number 4000000 or higher were not sold with, and do not include, support for Prime Video.
Blu-ray Disc Home Theater
- BDV-Exxx
- BDV-E190
- BDV-E280
- BDV-E290
- BDV-E370
- BDV-E385
- BDV-E390
- BDV-E470
- BDV-E490
- BDV-E570
- BDV-E580
- BDV-E870
- BDV-E880
- BDV-Exxx
- BDV-E2100
- BDV-E3100
- BDV-E4100
- BDV-E6100
- BDV-Fx
- BDV-F7
- BDV-ExxxW
- BDV-E770W
- BDV-E780W
- BDV-E980W
- BDV-N790W
- BDV-N890W
- BDV-N990W
- BDV-HZxxxW
- BDV-HZ970W
- BDV-IZxxxW
- BDV-IZ1000W
- BDV-Lxxx
- BDV-L600
- BDV-NxxxxW
- BDV-N7100W
- BDV-N8100W
- BDV-N9100W
- BDV-Txx
- BDV-T28
- BDV-T39
- BDV-T57
- BDV-T58
- BDV-T79
Audio / Video Models
- Netbox
- SMP-N100
- SMP-N200
- SMP-NX20
- Receivers
- STR-DA2800ES
- STR-DA3700ES
- STR-DA5700ES
- STR-DA5800ES
- Internet TV Players
- NSZ-GT1
Note: Not all models are sold in all countries/regions.
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