TV Audio and Sound FAQ & Troubleshooting

ARC videos

ARC articles

• What is the Audio Return Channel (ARC) feature?
• HDMI connection using the Audio Return Channel (ARC) feature
• How to Use the Audio Return Channel (ARC) feature and troubleshoot problems

Audio format videos

Audio format articles

• What is DTS X or Dolby Atmos Audio Format?
• Sound is output as Dolby Digital Plus 2 channel audio when I play HE-AAC 5.1 channel music file format
• How do I set Dolby Dynamic Range?

Closed captioning & text to speech articles

• How to display Subtitles (Closed Captions)
• Closed captioning (CC) doesn't display on the screen
• Display Closed Captions / Subtitles for TV broadcasts and internet video services on your TV
• Change the closed caption text size of streaming apps on an Android TV
• Screen reader for an Android TV
• Turn off voice narration when changing volume, channels or browsing the menu

Connect audio device articles

• Can I use Bluetooth headphones, speakers, and soundbars with my Android TV or Google TV?
• How to listen to your TV through headphones and the TV speakers, soundbar, or another audio device at the same time
• How to connect audio and video devices to a TV
• Connect a Sound Bar to Your TV
• How do I hear TV sound through the A/V Receiver or Home Theater System speakers?
• How to get audio from both the RF headphones and soundbar speaker at the same time
• What is the difference between FIXED and VARIABLE audio output?
• There is no sound from the TV while streaming or casting apps

Distorted audio articles

• The audio and video on my TV are out of sync or there's an audio delay
• TV audio drops out, there is no audio, or audio is out of sync
• The timing of the audio and picture does not match when a home audio system is connected to the Android TV using an HDMI connection.
• How can I test the picture and sound quality of my TV?
• A Popping or Crackling Sound Is Heard When Changing Channels Using a Cable Box

No audio articles

• No sound or audio from the source device when connected to the TV with an HDMI cable
• My TV doesn't output sound through the DIGITAL AUDIO OUT (OPTICAL) port
• TV speakers have no sound or low volume
• Dolby Digital Audio Doesn't Work on My Netflix Movie
• The Android TV has no sound during playback of videos from a USB device
• What Soundbar does the A/V Sync setting on My Android TV support?
• Soundbar troubleshooting guide