Unable to complete the Privacy Policy on my Android TV

A recent software / firmware update for Android TV™ models contains a revised Privacy Policy.  It is required that customers review and accept the new policy. 

Use the Sony® remote control supplied with your TV to accept the new policy

After the TV powers up, the privacy message will appear.

1. On the remote control, press the (Enter / Select) button to open the Privacy Policy.
2. Read and scroll all the way to the bottom of the policy using the Up / Down arrows.
3. At the end of the policy, select the desired options (check boxes) by pressing Enter / Select.
4. Select Proceed and press Enter / Select.

What if I don't have the supplied remote control?

If you don't have the supplied Sony remote control, try one of the following methods to navigate and accept the Privacy Policy:

• Use a different Sony remote control and follow the steps in the section above.
• Connect a USB keyboard or mouse to the TV.
  • For a mouse:  Use the Cursor/Scroll/Select buttons to navigate the policy and select options.
  • For a keyboard:  Use the Down Arrow/Enter keys to navigate and select options

After the options are selected and you select Proceed, the TV will function normally.