Article ID : 00224186 / Last Modified : 08/22/2024Print

Some Buttons on My TV Remote Don't Respond

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The supplied remote uses Bluetooth® communication. You can change channels and volume without pointing it at your TV. However, there are still some functions, such as turning on your TV, that use infrared and requires you to point the remote at your TV.