The Hi-Res Audio Player software won't install
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Make sure that your computer operating system is compatible with the Hi-Res Audio Player software. Check the System Requirements section on the Downloads page for the Hi-Res Audio Player software for more information. Downloads are posted on your model support page.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
