How to use the Wireless Noise-Canceling Earbuds and troubleshoot problems
This article will help you set up and use your WF-1000X Wireless Noise-Canceling Headphones.
Getting started
Basic information
- Can I use my wireless earbuds to receive phone calls?
- Frequently asked questions about Bluetooth® audio devices
- Information about using the Google Assistant on your headphones
- Set up Amazon Alexa for wireless headphones
Headphones Connect app
Software and firmware update
Troubleshooting
- Can't charge the earbuds
- No sound or sound cuts out from the right wireless noise-canceling earbud
- Noise-canceling effects are weak on my wireless headphones after a software update
Precautions
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
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Contact Support
Product support & customer relations
Support by Sony (Mobile App)
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