Sony SupportBluetooth Headphones

Article ID : 00259961 / Last Modified : 10/26/2022Print

The WF-1000X headset does not charge

    Check the following:

    • The headset may not be securely set in the charging case.
      Push the (L) left unit and (R) right unit until they click and make sure that the indicators light up in red.
    • The remaining power of the rechargeable battery (built in the charging case) is low.
      Charge the charging case.

    Notes:

    When the charging case is charged fully, you can charge the headset about 2 times.
    In the following cases, the remaining power of the rechargeable battery (built in the charging case) is low and unable to charge the headset.

    • The indicator (red) flashes and then turns off quickly when you set the headset on the charging case.
    • When you set the headset on the charging case, the indicator (red) does not light up/flash, and the headset does not turn off.