Product Reviews

Great noise cancelling. Comfortable. Superb reproduction.

Bought these for the 2nd time. Also have the buds. They are for different usage scenarios. I honestly found the xm5s to be lighter and more comfortable but did not think they gripped as well. There was a lot of movement when moving my head. I am not and audiophile so for me there was not enough of a difference or in fact a substantial notable difference. Also for me the killer feature is them folding into their case, especially for travelling where they get used most. I spent about an hour trying on both these and the new 5s, although heavier (by no means uncomfortable.) (Just used them to Las Vegas and back) With no issues regarding long term wear. I also think they feel structurally stronger than the 5s. Again ideal for travelling or hangng around neck. Totally recommend!!

Purchased on my way to our holiday. Had a look a the vast range available from numerous manufacturers, but finally settled on this product. So glad I did. You will not be disappointed. Easy to setup and use.

I bought these headphones to replace a pair of hesh ones that I just wore out! I feel these Sony ones aren't as good as the hesh ones sound quality wise but they definitely have superior noise cancelling. I do like the app where you can easily adjust the sound of the headphones. I feel overall these offer good value for money (bought in a sale) but I think you could do better sound quality wise for the money.

nice product great sound quality also when Was last update my battery gone so I have to order new batery

I bought this last month and they’re very good headphones. I use them daily and the noise cancellation is amazing. I also love the color and comfort of these.

Headphones are technically competent but Sony will absolutely force you to listen to a human say "Power on" "power off" "Bluetooth device 1 connected" "Bluetooth device 2 disconnected". Noise-cancelling, except for all the noise it forces into your ears.

My boyfriend cannot be without these headphones. Great service from Sony too.

Great sound canceling head phones, on the train silence, great how they adapt from knowing when I'm on a train to when I get off the train!! Brilliant purchase

Excellent noise canceling . Comfortable. Good sound reproduction. Dreadful fiddly controls,difficult to find and to use. Utility greatly reduced i n favour of 'supposed good looks.

Great quality both in sound and comfort. Additional benefits when linked to the SONY app. Love the features of sound stops once headphones removed during listening. Placing palm of hand flat covering right hand speaker housing automatically mutes sound in order to have a conversation without removing headphones entirely. Was looking at higher named brands with prices to match. These were best for your money, more features and £100. Cheaper. Very satisfying !

I was torn on whether invest on these headphones or stick to cheaper ones, however I am glad I decided to go for these ones. The set up on my devices was easy and without fuss, the noise cancellation is great, they are quite comfortable around the ears however if you have not worn headphones for a long time like me, it might hurt your head, it’s a bit uncomfortable but definitely not unbearable. Highly recommend them.

Great sound and very good noise cancelling. My only niggle would be around build quality that falls short of some of the competition, but for the price I don’t think they can be bettered.

Enjoyed using it! Design is cool. Comfortable. Easy to use. Great sound quality

Item was received today, so first impressions only. Very comfortable head-fitting, firm enough at least for sedentary use. Very soft earpad, so fitted easily over my spectacles, and over my behind-the-ear hearing aids. Easy pairing with Samsung tablet Galaxy Tab A8 running Android version 14. The sound (classical, and pop/folk) was fantastic, but bear in mind that I am elderly with limited sound frequency range. I didn't notice any sound lag when watching videos, with my tablet a few feet away.

I bought these on November 28 2023 and they broke within 11 months. I do not use them daily but very often for my adhd to complete work. I chose them for the noise cancelling feature as it was highly rated. I did like the sound quality and noise cancelling aspect. However, the leather started to crack, and I only use these for computer work. After 11 months this is appalling. The earpiece comes out of the socket displays the cheap product Sony scams you with. Sony claims it cost $100 or half of the cost to fix this. For the price I paid, it should be better quality. I would recommend the sound but what does that matter if the mode of use is poor quality.

I bought it encouraged by how useful is speak detection in sony ear plugs. Very conveniently detecting conversation, pausing playback and switch to transparent mode (mics pass through) for set time. It later restore previous mode and resume playback automagically. I wish transparent mode could be improved as it’s not as good as airpods pro.

Build quality is what I expected at this price, well finished and sturdy. Fit is excellent and they look good. Sound quality is very dependant on the device you use them with, I think it’s disingenuous of Sony to not make this clear in the spec, only Sony and Samsung phones can stream to these headphones in LDAC (the best wireless connection) and Apple doesn’t support LDAC. So, if you plan to use these with an iPhone or iPad you will be limited to AAC which sounds awful in my opinion, certainly night and day difference between AAC and LDAC. If you have a Sony or Samsung phone I’d recommend these headphones, I’m not blown away by them based on years of listening to good quality wired headphones, but I can safely say they provide the best wireless music experience I’ve had.

When I first purchased my headphones, I struggled at first to control the volume and backwards and forward direction features, which are the basic expectations around control operability. I was initially frustrated and considered returning the headphones, but I managed to work out that you simply stroke upwards/downwards for volume control. Stroke up or down and keep your finger pressed to achieve your desired volume. Stroke left or right to skip forward/backward. The feature where you cover the earpiece with your hand when having a conversation with someone in the room is clever because the music lowers and the headphones allow the outside in. You can also tap to start and stop your music listening or movie watching. When the headphones detect that they're not on your head, it pauses media content. Clever. All functionality is on the right-hand side earpiece. The quality of the material on the earpiece is durable, unlike my old Beats headphones which were poor quality and looked tatty, which is a pity because they sounded good. Sony has ticked all my expectations when it comes to producing quality headphones which use intelligent technology. Great value for money!

Bought this about two weeks ago. Great sound, excellent ergonomics and easy to use. But battery life is very disappointing. Didn't last 10 hours of playback. Nothing like the 30 hours promised.

This i have bought headphones a new TV, dvd player and an Xperia 1 Vi.

I am so happy about the Headphone, it is very good

Sound quality is very good and can be easly adjusted via the app the head set is a perfect fit on the head making them confortable to wear for a long period of time.

I have been using this for more than a week now. Overall, I have had a good experience. The sound quality is great, and they are very comfortable. The only negative I have is about Bluetooth pairing. Even after it says 'your Bluetooth is connected,' it still takes a few more seconds to actually connect to devices. If you play something immediately after it says it's connected, you won't hear the sound on the XM4; it will only play on the other device. It takes around 10 seconds for the audio to transfer to the XM4.

Bought these a month ago , great sound quality, easily adjustable and light

Bought this for almost a month. Using in classes as there were very noisy people around and it was able to cancel about 85% of their noise

Really good price for a top product. I have not found any problems with these headphones, App is excellent and allows you to fine tune the sound and control the settings. Great sound and noise cancelling, very comfortable.

bought these to go with my new phone and they are amazing! so comfy and fit my head perfectly, sound quality is brilliant and the noise cancelling is so good

It was very useful for me and makes me happy everytime

Glad I went for the WH-1000XM4 . Terrific sound very detailed with good bass low down. Great battery life.

It’s great quality for the price and the additional features is very practical

Bought these 18 months ago and they suddenly stopped charging after 14 months (tried different cables / chargers etc) Been battling Sony for a repair since. They were advertised with a two year warranty which I had to register and didn’t so they have refused repair despite this being a substandard product. Whilst they worked the sound quality and NC was easily better than the other popular brand that rhymes with rose that I’d had before. Shame they weren’t up to the build quality of that other brand…..

At first I was a bit hesitant due to the size description, but the headphones are super light-weight. I check the battery percentage regularly as I use these at least 4 hours a day but have found they only need charging once a week. To add, there is an adapter in case it runs out of charge whilst you're out of the house. Noise cancelling function is great but I have noticed that the ambient sounds selection can be a bit temprimental. I'm hoping the quality remains high with time but will have to wait and see; they have served me very well for the first month at least.

My first headphones. Easy to set up and use. My health is not good at the moment so really useful piece of kit.

received them as a present and they are perfect. brilliant

Bought this weeks ago so far so good, 5/5 but earpads and cushions could be better i think

Yet another awesome headphones made by Sony and definitely worth the buy for those wanting a noise cancelled audio headset. However won't recommend this if you are looking to use this for talking as the microphone quality is very average. I you made calls and if you were in a surrounding with any noise, chances of being heard is minimal and everything around you is very high. I also feel the head band is a tad too tight and chances are it may end up breaking in a year or two.

I bought these $300 headphones about a year ago. the use was anywhere from light to medium use. I didn't use these at the gym, just around the house or on walks around my neighborhood and that was really it. the headphones won't turn on. I registered them to avoid this and no help on Sony's end. I may take it to an electronics store. but other than that $300 in one year not worth the money. i loved them but to not work this soon, it's dissappointing.

The only reason I gave it 4 star instead of 5 in design is because the earhead is slightly larger than my ear so If I use it for longer time the neck area below the ear starts to become sore..... Other than that to problem everything about it is great the NC, bass, the ambient sound, 360 audio.

Great headphones. Like mine very much. Would buy again.

The headphones was a gift - I am so happy to be able to use it during my 15 hours long haul flights. It cancelled out the noise of the plane so well. When I had to charged the headphones becos battery was low the headphones from the airline cannot compare at all even though it supposedly had noise cancelling features. The product finishing is lovely. It was also comfortable as I had it on throughout the flight duration.