Product Reviews

I bought this a month ago together with my Sony 55 inch Google TV. With this the sound is an improvement from the TV alone but not a Wow. Nice delivery when watching movies with Dhoby Sound. However, we mostly watch news and documentaries, and the audio sounds muffled and voice too low unless we up the volume high, which we don’t like as it disturbs the neighbor. Maybe we are missing some settings. When we feedback this to the delivery/ installation team, they couldn’t help much. Hope someone from Sony can help.

Just bought this after reading quite a few reviews and I am very pleased with the overall design, build quality, ease of use and sound quality.

Good value, if found on sale. I bought 2nd chance from Amazon Warehouse and it was perfect.

I bought this from Curry’s February 24 for £249.00 after being told by the LG guy in Currys to go for the Sony over the LG one. Easy to hang on the wall and easy to connect to the tv. Sound is excellent and has improved the overall tv experience.

Expensive for what it is, sounds muffled. Sounds just coming out front of bar..no immersion of sound. No screen display of Soundbar Menu.

Brought today sound is very good and easy to fit would highly recommend

Had soundbar for just over 2 years, and stopped working one day and doesn’t even power on anymore. Advised it’s not covered by warranty either anymore, expected better from £300 piece of kit.

Purchased this soundbar a few weeks ago to replace a returned LG item which didn't meet the the standards I required. As an oldy it took me a little time to understand the finer points of how to match the soundbar to my LG TV but once I managed to master this was pleased with the sound. A minor issue of not having matching manufacturers products is you need to use the Sony remote as well as the TV's. I have used the bar connected by Bluetooth to Spotify & was pleasantly surprised at how well it copes with music from low to high volume, an added bonus. All in all a very capable product.

I bought this because I am a Sony fan and have been wanting to get a sound bar so that I can stop relying on the TV speakers. Bought this to try it out and it made a huge difference in the sense that it fixed every issue with the sound. I love that you can change the setting depending on what you are doing such as gaming, watching a movie and just listening to music. Overall can't complain it's excellent and exactly what I needed.

Easy to set up great sound looks stylish dolby atoms brilliant bit of kit

Got it during Prime days for 1/2 normal price. Quality excellent. Just what we needed for 75” TV.

I mostly stream movies and shows. The really enjoy this sound bar. I have no complaints. You can not beat the price and Great Quality. I’ve been using it for a little over two weeks on a daily basis.

I bought the Sony HTX8500 for few weeks. I experience no sound from sound bar a few times when the tv is turn on although it is connected via the e-arc HDMI. I also find the sound performance mediocre without much to talk about.

I bought this as a replacement for a previous Sony product, as very pleased with all Sony products that I have purchased.

I thought my subwoofer was buzzing until I contacted service and they walked me through they way to correct.

I bought this unit to replace my cinema surround system and although it has good sound I am a bit disappointed that the dialogue doesn’t come across as good as I expected.

This was recommended by a sales person @ Currys PC World. I just wanted a Sound bar not a sub woofer as well.

Initially has some setting issues and after found it out and solved .Quite happy with it .

An improvement over tv speakers, can understand voices better. Play Bluetooth music but not outstanding

I AM 71 AND SET UP BRAVIA TV AND SOND BAR ..SIMPLES !!

It replaced a Samsung soundbar about 8 years old and the difference in sound quality is instantly noticeable

Lasted 15 months, stopped working just after warranty expired, £300 wasted

Bought to match the Sony TV, easy to use & certainly a benefit having vertical sound which nicely pushes the sound upto the TV. Base is strong, can be wall mounted & volume is more than sufficient. Top quality as expected from Sony.

This is an excellent piece of kit, my only disappointment is that I can’t link it to my Alexa setup, and I imagine it would be the same for Spotify etc.

I bought this speaker to go with the Sony X85K and PS5. I'm really glad I did. The combination of the 3 is very,very cool!!! They all communicate with each other.

Very easy to install. Gives you a great variety of sounds, game, cinema, surround sound, voice and more.

I bought this one month ago and I really like the sound bar and enjoy the bass

Great sound and brilliant for movies. Not that simple to setup with the Sony tv. Which thought it would be simpler.

The sound is extraordinary on this soundbar. It totally immerses and envelopes you in its sound when watching movies. I am very satisfied with its performance but I wish it had clearer indication of the modes that your in. It can be somewhat obscure concerning this.

Bought this on Amazon in April it stopped working periodically and would have to unplug and plug back in this happened periodically for 2 monthes till it stopped getting power all together. Called Sony”customer service” and was told I had to box it myself and ship it to New York to be repaired.After 2 more phone calls I was sent a shipping label fir fedex. I sent it to New York where I found out that fedex had damaged it in shipping no big deal it was cosmetic. I received an email each day saying that they were waiting on parts each day the expected date was extended the final was fir 2 weeks later which would have made it almost a month I was without it. I then attempted to contact a real Sony customer service which does not exist. I kept getting forwarded back to the original number I called to get a repair approval. After 3 phone calls I was touted to “a supervisor “. My request was since I only had the soundbar fir 2 monthes and they agree there was a problem to please just send a new sound bar instead of waiting for a month to get mine repaired. I was told there policy was to get it repaired I asked how long do I gave to wait she said we will make a decision after 14 days what we can do to just replace it. From all the emails I was getting it was going to be 30 days so I asked please just bake the call now and replace it she said I have to wait and that she would call and authorize the repair facility to expedite the repair. So my response was why would they be making me wait until you tell them to expedite it I told her that a company ad huge as Sony should treat their customers like Amazon and make them happy. So literally the next day I got an email from fedex that it was on its way back to me 2 weeks before the repair place was even supposed to get the part to fix it. Literally the part was the power cord so why was I lead to believe it was going to be so long. In all it took 2 weeks but their customer service was terrible also Sony tried to blame it on the repair facility which I talked to twice and they were nothing but nice and said they can’t make any decisions without Sony approval. Also this was a gift to me after all this I read the reviews on this soundbar numerous people have had the same issues with it not working and power issues

I was so pleased with the quality of this item that I bought a second one to place in another location in my house

I am thrilled to have chose this soundbar. It has met my expectation.

Great purchase-really pleased with the enhanced sound it gives

i bought this because i have a sony bravia tv, and the soundbar matches the tv perfectly.

I purchased this a few months ago, as usual Sony delivered another quality product , well done Sony

When comes to TV & audio…always a Sony, have not been disappointed yet!

Very happy with the sound bar quality and features

Bought less than 2 months only and spoilt. Even the Sony service technicians have never encountered this issue. Now item with them for about a week. Not sure when I can get back.

First bought Sony television, now Sony sound bar to match. What more do you want.

I bought this because my old sound bar had broken. I am delighted with the sound it produces especially the surround sound it sends out.