3.2 based on 119 customer reviews
25
12
12
32
Good
Good
Good
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
Good quality sound!
WH-CH710N 05 January 2021 by 4987508437583746589435693 (United Kingdom)
Good quality, high fidelity audio. But after a while of wearing, will start to hurt some head shapes.
Good
Excellent
Excellent
Good
Poor quality plastic
WH-CH710N 30 June 2022 by Dizco (United Kingdom)
After 6 months careful use the headband plastic cracked and broke off. Not covered under warranty as is treated as customer damage. Amazed by how many others across reviews have had the same problem and this is not a warrany issue
Poor
Poor
Average
164 Customer Reviews
great sound quality and very comfortable to wear
WH-CH710N 06 September 2024 by LeeRS (United Kingdom)
Very happy with the quality of sound, nice deep base and punchy midtones, the headphones look very nice and are very comfortable to wear, The battery life is amazing too. overall this feels much more premium than the price suggests
Excellent
Excellent
Excellent
Great design!
WH-CH710N 30 April 2024 by Maxwell69696969 (United Kingdom)
The only thing that I would say is that you can’t add it to the Headphones app
Good
Excellent
Excellent
Poor build quality
WH-CH710N 30 April 2024 by Aliw (United Kingdom)
I bought this just over a year ago as it was supposed to be long lasting. Always kept it in the case when not in use and yet within a year both side bars snapped, and the left side has now completely packed up and will play no noise
Good
Poor
Good
Very useful with my studies. Does its job 👍
WH-CH710N 21 February 2024 by Jeweldewdew (United Kingdom)
Love these headphones. Very comfy to the ears and does its job well.
Excellent
Excellent
Excellent
Microphone is garbled
WHCH710N/B 09 December 2023 by Disgruntled customer01 (USA) Verified Purchaser Verified
This headset worked for a good 5 months before I started experiencing issues. I had to disconnect and reconnect power off and on multiple times before it work work,
Fair
Poor
Poor
Poor
Fair
Poor customer service
WH-CH710N 04 December 2023 by PGEE (United Kingdom)
I bought Sony headphones. Unfortunately the guide language was in Chinese. Several emails to customer service and I’m still waiting for someone who can remedy the problem. Very unsatisfactory!
Excellent
Excellent
Poor
WH-CH710N
WH-CH710N 12 November 2023 by Iansau (United Kingdom)
Received product as part of promotion with xperia phone. Decent sound quality but do seem to crackle a little if moved while using. Overall though good build and compare well with previous sennheiser hd 450.
Good
Excellent
Excellent
Great headphones, short lifespan.
WH-CH710N 21 October 2023 by stranb (United Kingdom)
I bought these headphones about 10 months ago and they were brilliant. Excellent bass, excellent treble, excellent ANC. That was until the left ear stopped playing audio. After checking Sony's repair list, I was stunned for it would only cost me an extra £5-30 for a whole new pair.
Excellent
Good
Excellent
Plastic broke after a year !
WH-CH710N 05 October 2023 by yvettemouse (United Kingdom)
Noise cancelling and sound quality was good. However, the design is awful. The plastic parts of BOTH ear pieces broke within a year of having these, so now they are completely unusable. Really disappointed and expected them to last longer given the price. The microphone is awful too - completely useless for phone calls which was really inconvenient.
Good
Poor
Poor
Great.
whch710n-h 31 August 2023 by idkwhattoputhere (USA) Verified Purchaser Verified
I got these for Christmas, and they lasted about 8 months under normal use. They were amazing when they worked, but the left adjustment thing broke.
Excellent
Good
Good
Excellent
Great sound, but plastic portions started to break
WHCH710N/B 18 August 2023 by BobKot (USA) Verified Purchaser Verified
Sound is great, comfortable on head. But plastic portions has started breaking and falling off. Disappointed.
Good
Good
Average
Fair
Good
Audio performance let down by a cheap headband
WH-CH710N 06 June 2023 by IanRTaylorUK (United Kingdom)
I bought these as a long overdue replacement for my GoJi Over Ear Headphones. The audio performance and battery life are good BUT the headband has fragile clips at the end of the padded section. One side cracked, the other broken and fallen off. I pride myself as someone who looks after their kit. So disappointing that these broke so easily and quickly.
Excellent
Poor
Excellent
Solid headphones
WHCH710N/B 24 May 2023 by ruso22 (USA) Verified Purchaser Verified
Good headphones, used them way too often and pushed them to their limits and withstood abuse of constant daily used
Excellent
Excellent
Good
Good
Good
Great look
WHCH710N/B 11 April 2023 by marvelous909 (USA) Verified Purchaser Verified
I was looking for some headphones that would cancel all the noise at a gym. But that wouldn’t cost so much. I had been using galaxy buds. I wasn’t sure if I would like them. But they have been perfect for the gym setting including at home haha
Excellent
Excellent
Good
Excellent
Excellent
Excellent product
WH-CH710N 05 April 2023 by Mikethetecky (United Kingdom)
Came as a a special offer with my new Sony phone, and I am absolutely delighted with it.
Excellent
Excellent
Excellent
Great sound but uncomfortable after a while
WH-CH710N 07 March 2023 by AdamF91 (United Kingdom)
Keeps charge well, great sound but my ears get extremely hot after 15 minutes of use.
Good
Average
Excellent
horrible quality
WHCH710N/B 11 February 2023 by Tonii07202005 (USA) Verified Purchaser Verified
headphones broke after 3 months. would not recommend
Average
Poor
Fair
Average
Good
broke by day 213
WHCH710N/B 30 January 2023 by helloello99 (USA) Verified Purchaser Verified
bought this on april 23,2022; a small piece broke off but it still worked fine. today i noticed that the left ear piece was completely messed up, and even though i can still listen to music, it sit on my head correctly
Excellent
Good
Good
Excellent
Excellent
Good Sound for Price
whch710n-h 22 January 2023 by Bushww (USA) Verified Purchaser Verified
The WH-CH710N Wireless Noise-Canceling headphones are really good for the price. I bought them to use for plane trips and casual desk use. The noise cancelling features are good and provide multiple options. I would recommend these headphones at the $100 price point I got them for.
Good
Good
Good
Excellent
So comfortable and look great!
WH-CH710N 14 January 2023 by Kaaate (United Kingdom)
I bought these to replace some Sennheiser headphone which I had bought when these were out of stock! I wish I had just waited as these Sony ones are so much nicer and way more comfortable to wear. They are so light on your ears and head and the sound quality is great!
Good
Excellent
Excellent
Expected Better
WHCH710N/B 11 January 2023 by ValiaAura (USA) Verified Purchaser Verified
I just bought a brand new pair of Sony WH-CH710N model black. The quality is not at all what I expected after hearing nothing but good things about the brand. Probably should’ve started with the newest model to get the best experience.
Poor
Fair
Average
Fair
Poor
Good
WH-CH710N 03 January 2023 by CAZZA2358 (United Kingdom)
Got these for Christmas. Only thing I can see wrong is if I'm watching something and then change my mind and try and watch something else...they turn off!! So I have to reconnect to watch something else!! Bizarre!!
Excellent
Excellent
Average
Can’t connect to the app please help
WH-CH710N 17 December 2022 by Kalila1980 (United Kingdom)
Can’t connect to the app it seems like a few people have this problem can anyone help
Good
Excellent
Poor
Sounded average quality
WH-CH710N/BZE 31 October 2022 by seb62 (Singapore) Verified Purchaser Verified
I bought it about a month ago and I did not like the sound quality. Could hear the difference between normal & noise cancelling effects.I had the WF 1000xm3 and that really impressed me.
Fair
Average
Average
Poor quality plastic
WH-CH710N 30 June 2022 by Dizco (United Kingdom)
After 6 months careful use the headband plastic cracked and broke off. Not covered under warranty as is treated as customer damage. Amazed by how many others across reviews have had the same problem and this is not a warrany issue
Poor
Poor
Average
Cracked headband after 6 months of use
WH-CH710N 11 June 2022 by CH27 (United Kingdom)
I bought these headphones six months ago and in terms of comfort and performance, they're great. But their build quality is awful. The headband has cracked on both sides and this is an issue raised by multiple people on multiple reviews but Sony continues to sell this with plastic that clearly isn't durable enough. My headphones were looked after well and only left the house twice, being protected yet this still happened. The shop I bought them from sent them over to Sony's repair centre and they said it's accidental damage and the quote to repair was £59. I denied as it wasn't accidental damage and thats almost the price of a brand new pair. Not what I expect from Sony's products and even though these are classed as a lower end model compared to something like the XM4's, it's still £70 or so.
Good
Fair
Excellent
Headphones
WH-CH710N 06 June 2022 by StuWelshboy (United Kingdom)
These over ear headphones are simple to connect to. I do not require high end sound so I cannot comment on sound quality compared to others, but these are more than adequate for my needs. I connect to my Apple products automatically without any fuss. I use them when gardening to listen to music, and watching U-Tube when the wife is watching the TV. They are comfortable to wear for several hours.
Good
Excellent
Excellent
Nice headphones, poor build quality!
WH-CH710N 30 April 2022 by George Y (United Kingdom)
Bought these headphones for a really good price and have only used them at home. Phones have been looked after, always sitting on a stand when I'm not using them and never been dropped. Unfortunately the plastic bracket at the end of the right hand side of the headband has broken off and the metal insert is now out of place. I guess the fact it hasn't snapped off completely is a plus but I'm really disappointed with the build quality (compared to my WH1000-XM3s)!
Good
Excellent
Excellent
Good but plastic strips next to the top broke
WH-CH710N 26 April 2022 by Chandalorian23 (United Kingdom)
I bought these last summer and because of the plastic wanting to expand it snapped similar to the cog on the dd walkman mechanism
Good
Good
Excellent
Good fit and sound
WH-CH710N/WZE 19 April 2022 by Devendra (Singapore) Verified Purchaser Verified
Fits comfortably wo any pain and the NC is just right!
Excellent
Excellent
Excellent