Article ID : 00031500 / Last Modified : 07/23/2019Print

There is no picture when connecting a receiver to a TV using HDMI connections.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This model of Audio/Video receiver will not upconvert a component or composite connection from your video playback device, such as a Blu-ray Disc® player, if the A/V receiver is connected to the TV using an HDMI® cable. To display the picture from the video playback device to the TV, either connect the video playback device directly to the A/V receiver using an HDMI input, or connect it to the TV using an analog output.

    The following diagrams show how to connect the video playback device when upconvert using a component or composite connection is not supported.

    How to connect the video playback device to the A/V receiver using an HDMI connection

    HDMI connection to AV receiver

    How to connect the video playback device to the TV using an Analog connection

    Analog connection to the TV