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Article ID : SX668102 / Last Modified : 05/21/2024Print

How do I manually enter Internet settings?

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Valid for

    • Android™ 9 or higher

    If the wireless download of internet settings fails, you can enter the settings manually. Before you enter internet settings manually, you need to contact your network carrier to get the correct settings for your subscription.

    Enter internet settings manually.

    1. Find and tap Settings → Network & Internet → Mobile network → Advanced → Access point names.
    2. Tap the plus (+) sign and enter the access point name.
    3. Tap Name, enter the name of the network profile you want to create, then tap OK.
    4. Tap APN and enter the access point name, then tap OK.
    5. Enter all other information required by your network operator.
    6. Tap the Menu button (three vertical dots) when you're done, then tap Save.

    New APN overview

    • Name: Name of your internet connection.
    • APN: The operator-specific access point.
    • Proxy: The operator-specific proxy server, if required.
    • Port: The operator-specific port, if required.
    • Username: User name supplied by your operator, if required.
    • Password: Password supplied by your operator, if required.
    • Server: The operator-specific server, if required. Not to be mistaken for the proxy server.
    • MMSC: MMS Center / Server, if required.
    • MMS Proxy: Proxy server for MMS, if required.
    • MMS Port: Port for MMS, if required.
    • MCC: Operator-specific ID. If this value is missing, your SIM card may be faulty or too old.
    • MNC: Operator-specific ID. If this value is missing, your SIM card may be faulty or too old.
    • Authentication type: Specific authentication (PAP, CHAP), if required.
    • APN type: This is usually set to default. If your network operator uses another APN type, please change it accordingly.
    • APN protocol: This is usually set to IPv4 by default. If your network operator uses another APN protocol, please change it accordingly.
    • APN roaming protocol: This is usually set to IPv4 by default. If your network operator uses another APN protocol, please change it accordingly.
    • Bearer: Type of Radio Access Technology (RAT) used to connect to the internet.
    • MVNO type: Type of Mobile Virtual Network Operator (MVNO).
    • MVNO value: Mobile Virtual Network Operator data.