Article ID : 00296216 / Last Modified : 07/14/2023Print

After initializing already paired sensor on iPhone, unpairing and re-pairing with the mocopi app are not possible

    Information/ Solution

    If you use an iPhone®, please follow the steps below to re-pair.

    1. Unpair each sensor on the Sensor status screen of the mocopi app.
    2. Delete the registration of the displayed sensor from Settings → Bluetooth on the smartphone.
    3. Pair each sensor again from the mocopi app.