An error appears when accessing or updating internet content (non-Android TV)

Check the article Error 3128 appears when accessing an Internet Video App for details.

• This error can occur if the TV is not connected to the internet. Make sure your TV internet connection is working. If needed, perform a network diagnosis to troubleshoot the internet connection.
• If the error continues after confirming an internet connection, try performing a software update on your TV.

Check the article Error: 1106 appears when trying to view streaming services on my TV for details.

These errors may appear on your TV due to reduced internet speed, an unstable network connection, a device that disconnects from the network, or temporary interruptions from your internet service provider (especially when using wireless LAN). Check the article Error: 1107, 2123, 3218, 5010, or 7003 appears during the network setup or when accessing internet content on the TV for details.

This error occurs when the TV acquires an IP address, but can't connect to the internet or the communications are temporarily unstable. Check the article Error: 2200 appears on the TV when trying to access the network connection for details.

This error can occur when an internal part of the TV fails. The TV may require repair.  Go to Product Repair. 

This error can occur when an application can't connect to the network. Follow these steps to help resolve the issue:

1. On the supplied remote control, press the HOME button.
2. The next steps depend on your TV menu options:
   • Select Help → Customer Support → Internet Connectivity Symptoms.
   • Select Settings → System Settings → Set-up → Network → Network Set-up → View Network setting and status → Check Connection → Yes.

• If any of the Internet Connectivity Symptoms test results appear as Failed, perform a network diagnosis to troubleshoot the internet connection.
• If all Internet Connectivity Symptoms results appear as OK, but the TV is still getting the error, follow these steps:
  1. Perform a software update on your TV.
  2. Perform the Refresh Internet Content steps:
     1. On the remote control, press the HOME button, then select Settings.
     2. The next steps depend on your TV menu options:
        • Select Network → Refresh Internet Content.
        • Select System Settings → Set-up → Network → Network Set-up → Refresh Internet Content.
  3. If the error continues. try resetting the TV to the original factory settings, and then check whether the problem is resolved.

     Note: If an error is generated after the reset, a temporary network problem may have been generated. Wait a while and then run the Refresh Internet Content again.

This error can occur when the internet connection is lost or the connection speed is slow while performing a network update. If you're having issues performing the network update, try updating the TV software by downloading and saving the software package to a USB flash drive and then installing it on your TV.

This error can occur if the TV encounters an ISP (internet service provider) error while performing a network update. If you're having issues performing the network update, try updating the TV software by downloading and saving the software package to a USB flash drive and then installing it on your TV.

This is a temporary communication problem with the server. Wait a while and then retry your internet content access again. If the problem persists, try updating the TV software.