Article ID : 00226577 / Last Modified : 08/19/2019Print

Sound is output as Dolby Digital Plus 2 channel audio when I play HE-AAC 5.1 channel music file format

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This happens when you play an HE-AAC 5.1 channel music file format using the Media Player, Music, Album, or Video apps on your TV. The High-Efficiency Advanced Audio Coding (HE-AAC) specification is a sound technology that is not yet fully supported. A future software update will support HE-AAC.

    • The HE-AAC Audio Level and Dynamic Range don't work when using Media Player, Music, Album, or Video apps.